Domiciliary Homecare PDF Print E-mail

Easy-to-use solution for homecare proof-of-visit   
Co-ordinating domiciliary homecare visits and keeping track of who went where, when, and what they did can be a tricky business, but nowadays there are software packages to help you take care of all that. However, what they don't usually do is to automatically capture details of the actual visit itself - the time the worker arrived and left, and the tasks they performed whilst there. You generally have the choice of pen&paper forms or complicated and expensive PDA systems. Why not make use of the workers mobile phone instead? Not only will you get real-time proof-of-attendance without needing SatNav, PDAs or barcode readers, but you can use the phone to capture small amounts of data concerning the visit - jobs done, incidents, clients well-being, further actions, etc.

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RFID tags and mobile phones
Simply attach a cheap RFID tag to the clients home, internally or externally, that will be used to identify who they are. The homecare visitor just has to touch it with their mobile phone to instantly prove their attendance at that location. The phone may then present them with some data entry options relevant to who they are and what type of information needs to be recorded. RFID tags come in all shapes and sizes, to suit whatever needs you might have - internal self-adhesive tags, external robust weather-proof tags, personal keyfob tags, and many others.

Features and Benefits
Here is just some of the functionality Business Acuity RFID could provide for domiciliary care workers via their mobile phone:

  • Guaranteed proof, by touching a tag with the phone, of where the worker is and when
  • Real-time management visibility of every employee for lone worker protection and to instantly see if any missed visits - phone data can feed straight into your Control Room or Rostering systems
  • Recording of job-related data - tasks worker performed, reportable incidents (eg, refused medication), current well-being, future actions needed, etc.
  • Web-based reporting that gives controlled access to recorded data for managers, employees, social workers, or even the clients relatives.

Easily configurable for any requirements
The above examples show just a few ideas of how you might want to configure your solution. Business Acuity's patented mobile menu builder allows you to create whatever mobile menus, events, and data inputs you need, for whatever types of services and users you have. From simple RFID tag "touch & go" to more complex data collection menus, the choice is yours. Business Acuity makes it easy to create and amend phone functionality and mass-distribute it over-the-air to different groups of users.

Real-time updates to your back-office
All information is sent from the Business Acuity phone application in real-time to your existing Workforce Management applications for further processing or analysis. Alternatively, the data collected is also available for viewing and reporting in Business Acuity's own web-based back-office.